Frequently Asked Questions
HOW DO I CONTACT YOU?
Please email our support team at firstname.lastname@example.org.
HOW CAN I TRACK MY ORDER?
Your order will usually ship within 5 business days of it being placed. Once your order has been dispatched from one of our fulfillment centers, you will receive an email with a link to track your shipment.
CAN I RETURN MY ORDER?
In the event you are not satisfied with your order, please email us at email@example.com and we will do everything possible to make it right. Due to shipping complexities, we do not accept returns.
DO YOU SHIP TO ADDRESSES OUTSIDE THE USA?
As of January 1, 2020, in order to ensure the best shipping experience for our customers, we no longer support international shipping. We continue to offer FREE shipping to all of the U.S.A., including AK/HI/APO/FPO/US protectorates.